At HSG we are serious about selecting the right person for the right position.  We look for that special spark in someone who will thrive in our outstanding environment – someone who likes to learn and strives to do better every day.

If you want to pursue your career in a dynamic and collaborative environment built on the strength of dedicated employees with a commitment to success, then HSG is the place for you!

Programmer Specialist (Hybrid-Remote)

The Healthcare Services Group (HSG) Family of Companies provides medical professional and general liability insurance protection to Missouri hospitals, medical groups and healthcare providers. HSG is looking for a smart, motivated and confident individual to join the Marketing, Communications & Information Systems Team.

Responsibilities:

  • Assisting end users with help desk issues (including both hardware and software)
  • Setting up, maintaining (updating), and troubleshooting end user laptops
  • Maintenance of all network printers and service calls as necessary
  • Assisting with user training sessions
  • Assisting with maintenance of website
  • Assessing and resolving hardware/software issues
  • SQL programming, including the creation and modification of reports for end users
  • Identifying new hardware/software to create greater business efficiencies
  • Ensuring security standards are in place
  • Assisting with and supporting new project development

Required Qualifications:

  • Data management, analysis, development and reporting
  • SQL programming skills
  • WordPress skills for website updates/manipulation (HTML, CSS, JavaScript is preferred)
  • Programming of new system and business developments
  • Ability to help assist users to enhance business processes
  • Ability to learn quickly, especially new software and processes that may be incorporated within the company
  • Excellent communication skills
  • Ability to listen and comprehend end users technology issues and solve them in a timely manner to reduce downtime on end users
  • Ability to be forward-thinking and anticipate future issues and follow-up resolutions
  • Willingness to learn, and adapt to new technology and business processes

Overview:

Participate in a variety of programming assignments that provide for the development, enhancement, and maintenance of the company’s business operations. Develop reports, data dashboards, and data calls. Write programs for end users, as needed (this includes scripts). Maintain printers and computers including new setup, upgrades, troubleshooting, and end-user support. Assist with website maintenance. Assist with training and education of end users through training programs.

Minimum Requirements:

Associate degree or any combination of education, training, and/or experience equivalent to the completion of two years of college. One year of programming experience preferred. Preferred experience with SQL and website programming in HTML, CSS, and JavaScript. The ability to understand basic insurance terminology (knowing the basics of policies/premium and claims/losses is preferred). Excellent verbal and written communications skills. Troubleshooting skills and critical thinking are essential and used daily in this position.

Job Location:

Hybrid working model. Our team largely works remotely from our homes, but we do enjoy some in-office collaboration time. For many team members, 80% or more of their work hours are performed remotely. Our office is located at 4700 Country Club Drive, Jefferson City, MO 65109.

Benefits:

401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Paid time off, Professional development assistance, Vision insurance, Tuition Reimbursement

Job Type

Full-time

Apply

Submit resumes to bbranson@hsg-group.com

Liability Claims Supervisor (Hybrid-Remote)

The Healthcare Services Group (HSG) Family of Companies provides medical professional and general liability insurance protection to Missouri hospitals, medical groups and healthcare providers. HSG is looking for a smart, motivated and confident individual to join the Claims Management Team.

Responsibilities:

  • Screening events reported to the company to determine if a covered claim has been made under the terms and conditions of the applicable policy of insurance
  • Establishing, monitoring and recommending changes to indemnity and expense reserves on assigned claim files
  • Assigning claim files to and supervising outside defense counsel, adjusters, and investigators
  • Appropriately documenting claim files
  • Evaluating liability and exposure in assigned claim files
  • Proactively managing claim resolution, including formation and implementation of resolution strategy
  • Actively participating in mediations
  • Managing allocated loss adjustment expenses
  • Attending mediations and trials

Required Qualifications:

  • Minimum of a four-year undergraduate degree
  • Effective written and verbal communication skills
  • Ability to work independently with minimal supervision and direction
  • Strong analytical, organizational and time management skills
  • Ability to multi-task
  • Ability to work in a collaborative and cooperative virtual office environment
  • Strong interpersonal skills
  • A desire and willingness to learn
  • Willingness to do some in-state travel (rarely overnight)
  • Computer literacy
  • Reside in Missouri, Kansas or Illinois

Desired:

  • Three+ years claims supervision experience or litigation experience in medical professional liability and general liability
  • Strong negotiation skills
  • Job Location:

    Hybrid working model. Our team largely works remotely from our homes, but we do enjoy some in-office collaboration time. For many team members, 80% or more of their work hours are performed remotely. Our office is located at 4700 Country Club Drive, Jefferson City, MO 65109.

    Benefits:

    401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Paid time off, Professional development assistance, Vision insurance

    Job Type:

    Full-time

    Director, Risk Management & Patient Safety (Hybrid-Remote)
    The Healthcare Services Group (HSG) Family of Companies provides medical professional and general liability insurance protection to Missouri hospitals, medical groups and healthcare providers. HSG is looking for a smart, motivated and confident individual to join the Risk Management & Patient Safety Team.

    Job Overview

    Manages the provision of comprehensive risk management services to hospital and physician clients through educational programs, quality assessments and other products and services designed to prevent and minimize injuries and reduce medical professional liability claims.

    Responsibilities

    • Manage and lead the HSG Risk Management and Patient Safety team.
    • Provide input to strategic decisions that impact risk management products purchased for use in training and education of our clients.
    • Provide risk management, patient safety and claim consulting advice to insured hospitals, physicians, and other clients.
    • Design and deliver risk management programs, develop tools and strategies to reduce and prevent patient injuries, and malpractice claims.
    • In collaboration with HSG clients, identify their individual risk management and patient safety needs and concerns and design and implement strategies to address them. Develop service plans and service summaries for clients to meet organizational objectives.
    • Prepare written materials and products on risk management topics for seminars, newsletters, journals and other department resources.
    • Analyze the risk issues underlying the claims investigated and develop strategies to minimize those risks.
    • Problem solving skills necessary for this position are:
    • Proactively identify and analyze client needs and develop appropriate responses to reduce insured’s’ risk exposure;
    • Work with policyholders to implement needed system changes to reduce liability exposure.

    Essential Duties

    • Develop, lead, and motivate the Risk Management team to maximize effectiveness.
    • Serve as a member of the Management Team and on facility committees as requested.
    • Develop and implement effective strategies, plans and products to promote risk management and patient safety services.
    • Support department team leaders with understanding and implementation of risk management initiatives Provide regular reports to senior management and other relevant stakeholders detailing any current issues or information as required.
    • Communicate effectively verbally and in writing.
    • Engage in public speaking in a variety of settings.
    • Understand, analyze and interpret reports on claim data, statutes, regulations, industry guidance and medical information, and apply the information to services provided.
    • Identify and research complex risk management issues, monitor developments in malpractice liability and develop strategies for disseminating information to appropriate policyholders.
    • Organize and set priorities for a wide variety of activities including but not limited to department assignments and client demands.
    • Ability to independently set priorities and manage multiple short-term and long-term tasks while also being able to take direction from superiors.
    • Ability to travel in and around Missouri and attend out of state meetings and conferences. Occasional overnight travel is required.
    • Work effectively with internal and external clients providing quality customer service to HSG clients.
    • Create tailored risk management services for both large and small groups.
    • Understand and assist policyholders with quality assessment and patient safety as it applies to advanced risk management and malpractice prevention.
    • Work effectively in a team environment; collaborate with all levels of the organization.
    • Function as a mentor to other HSG consultants.
    • Take a leadership role in promoting risk management and patient safety activities throughout the state.

    Minimum Requirements

    • Minimum of a B.A./B.S. degree in a healthcare field, hospital, clinic or healthcarerelated experience required, nursing degree strongly preferred;
    • Experience related to risk management, patient safety, quality assessment/improvement, or regulatory compliance in a healthcare setting;
    • Experience with laws and regulations pertaining to medical professional liability (e.g., HIPAA; informed consent; scope of practice, etc.).
    • Experience working with physicians, healthcare providers and senior management;
    • Demonstrated public speaking ability;
    • Effective written and verbal communication skills;
    • Knowledge of local and national healthcare standards and regulations;
    • Ability to work independently with minimal supervision and direction;
    • Computer literacy;
    • Certified Professional in Healthcare Risk Management (CPHRM) certification; if candidate does not have it, must take the certification examination within a time period approved by the President/CEO.

    Job Location

    Hybrid working model. Our team largely works remotely from our homes, but we do enjoy some in-office collaboration time. For many team members, 80% or more of their work hours are performed remotely. Our office is located at 4700 Country Club Drive, Jefferson City, MO 65109.

    Benefits

    401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Paid time off, Professional development assistance, Vision insurance, Tuition Reimbursement

    Job Type

    Full-time

    Apply

    Submit resumes to Leslie Jeffries at ljeffries@hsg-group.com.

    Risk Management Consultant (Hybrid-Remote)
    The Healthcare Services Group (HSG) Family of Companies provides medical professional and general liability insurance protection to Missouri hospitals, medical groups and healthcare providers. HSG is looking for a smart, motivated and confident individual to join the Risk Management & Patient Safety Team.

    Job Overview

    Provide comprehensive risk management services to hospital, clinic and health care provider clients through educational programs and publications, responses to targeted risk queries, and quality assessments designed to prevent and minimize injuries and reduce medical professional liability claims.

    Responsibilities

    • Provide risk management, patient safety and claim consulting advice to insured hospitals, physicians, and other clients.
    • Design and deliver risk management programs, develop tools and strategies to reduce and prevent patient injuries, and malpractice claims.
    • In collaboration with HSG clients, identify their individual risk management and patient safety needs and concerns and design and implement strategies to address them. Develop service plans and service summaries for clients to meet organizational objectives.
    • Prepare written materials and products on risk management topics for seminars, newsletters, journals, and other department resources.
    • Analyze the risk issues underlying the claims investigated and develop strategies to minimize those risks.
    • Problem solving skills necessary for this position are:
      • Proactively identifying and analyzing client needs and developing appropriate responses to reduce insured’s’ risk exposure;
      • Work with policyholders to implement needed system changes to reduce liability exposure.

    Essential Duties

    • Communicate effectively verbally and in writing.
    • Engage in public speaking in a variety of settings.
    • Understand, analyze and interpret reports on claim data, statutes, regulations, industry guidance and medical information, and apply the information to services provided.
    • Identify and research complex risk management issues, monitor developments in malpractice liability and develop strategies for disseminating information to appropriate policyholders.
    • Organize and set priorities for a wide variety of activities including but not limited to department assignments and client demands.
    • Ability to independently set priorities and manage multiple short-term and long-term tasks while also being able to take direction from superiors.
    • Ability to travel in and around Missouri and attend out of state meetings and conferences. Occasional overnight travel is required.
    • Work effectively with internal and external clients providing quality customer service to HSG clients.
    • Understand and assist policyholders with quality assessment and patient safety as it applies to advanced risk management and malpractice prevention.
    • Work effectively in a team environment; collaborate with all levels of the organization.
    • Function as a mentor to other HSG consultants.
    • Take a leadership role in promoting risk management and patient safety activities throughout the state.

    Minimum Requirements

    • Minimum of a B.A./B.S. degree in a healthcare field, hospital, clinic or healthcarerelated experience required, nursing degree strongly preferred;
    • Experience related to risk management, quality assessment/improvement, or regulatory compliance;
    • Experience working with physicians, healthcare providers and senior management;
    • Demonstrated public speaking ability;
    • Effective written and verbal communication skills;
    • Knowledge of local and national healthcare standards and regulations;
    • Ability to work independently with minimal supervision and direction;
    • Computer literacy;
    • Certified Professional in Healthcare Risk Management (CPHRM) certification; if candidate does not have it, must take the certification examination within a time period approved by the President/CEO.

    Job Location

    Hybrid working model. Our team largely works remotely from our homes, but we do enjoy some in-office collaboration time. For many team members, 80% or more of their work hours are performed remotely. Our office is located at 4700 Country Club Drive, Jefferson City, MO 65109

    Benefits

    401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Paid time off, Professional development assistance, Vision insurance, Tuition Reimbursement

    Job Type

    Full-time

    Apply

    Submit resumes to Leslie Jeffries at ljeffries@hsg-group.com.

    Accountant (Hybrid-Remote)
    The Healthcare Services Group (HSG) Family of Companies provides medical professional and general liability insurance protection to Missouri hospitals, medical groups, and healthcare providers. HSG is looking for a smart, motivated, and confident individual to join our Accounting Team.

    Job Overview

    The Accountant position is an integral member of the Accounting Department that has exposure to all functional areas within the Company. The successful candidate must work collaboratively in a dynamic, team-oriented environment, have a willingness to learn, and possess the ambition to grow and expand his/her knowledge and skills over time. This position performs general accounting activities in the areas of accounts payable, general ledger processing, 1099 reporting, accounts receivable, and file maintenance. This position also assists in the preparation and timely issuance of financial reports while adhering to established internal controls developed to ensure integrity and quality.

    Responsibilities

    • Process accounts payable transactions.
    • Assist with processing and depositing incoming checks, prepare yearly 1099s, assist in the preparation of financial statements, cash flow statements, etc.
    • Assist with accounting for investments, fixed assets, income taxes, etc.
    • Maintain and provide input to improve internal accounting controls and procedures, as necessary.
    • Assist with external audits and examinations.
    • Perform other duties as assigned.

    Minimum Requirements

  • Associate or bachelor’s degree in accounting.
  • Strong analytical and organizational skills to prioritize multiple responsibilities.
  • Proficiency in Microsoft applications and willingness to learn other software applications.
  • Willingness to become proficient in statutory accounting principles for the P&C insurance industry.
  • Strong communication skills (written, oral, and interpersonal)
  • Ability to work independently with minimal supervision and direction;
  • Computer literacy;
  • Job Location

    Hybrid working model. Our team largely works remotely from our homes, but we do enjoy some in-office collaboration time. For many team members, 80% or more of their work hours are performed remotely. Our office is located at 4700 Country Club Drive, Jefferson City, MO 65109.

    Benefits

    401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Health savings account, Paid time off, Professional development assistance, Vision insurance, Tuition Reimbursement

    Job Type

    Full-time

    Apply

    Submit resumes to Leslie Jeffries at ljeffries@hsg-group.com.