Provides management, employees and facilities to operate our Family of Companies as well as providing a vast array of value added services including claim management, risk management, patient safety education and more. We have earned a proud reputation as insurance problem solvers, serving Missouri, Kansas, and Illinois healthcare providers.
The leading writer of medical professional and general liability insurance for Missouri hospitals, their employees, subsidiaries, and related operations.Learn More
Provides professional and general liability insurance to physicians, for profit hospitals, healthcare facilities and providers in Missouri, Kansas and Illinois.Learn More
Broker for property and liability insurance to healthcare providers and facilities.Learn More
A multiple employer trust arrangement, incorporated by hospitals for hospitals, formed to address the lack of availability of reasonably priced Workers’ Compensation insurance.Learn More
Provides up to $4,000 of financial support of students pursuing medical, nursing or other healthcare related degrees or certificate program.Learn More
Group purchasing organization formed by hospitals to leverage collective purchasing power to achieve better coverage and lower cost, employee benefits, and retirement plans.Learn More
The first HSG company began providing affordable medical professional and general liability insurance protection to Missouri hospitals in 1976. The first, and each successive HSG company, was formed to offer solutions to crises facing hospitals and healthcare providers across the state. The same is true of the extensive value-added services we provide our members and insureds. We strive to go above and beyond traditional insurance programs to offer additional solutions at no cost to our insureds.
LEGAL SERVICES & CLAIMS MANAGEMENT
RISK MANAGEMENT & PATIENT SAFETY
DIVIDENDS & PROFIT SHARING
Healthcare Services Group (HSG) Family of Companies believes in giving back to its members and policyholders. The Companies employ highly efficient operating practices, keeping the expense ratio well below the national average, providing additional revenue to the bottom line, and allowing us to sustain increasing dividends and profit-sharing to policyholders.
In 2020, the Missouri Hospital Plan (MHP) board of directors declared a $14.1 million dividend, to be distributed early to provide some economic relief to hospitals as they struggle with the financial burden associated with the COVID-19 pandemic.
In addition, the Medical Liability Alliance (MLA) board of directors declared a 12.5% Quality Caregivers profit-sharing payout for eligible insureds upon renewal. MLA is a wholly-owned subsidiary of MHP. This is the eleventh consecutive payout since the program began in 2009. Over this time period, the MLA board has declared nearly $17 million in profit sharing.
MHP DIVIDEND FACTS
Fact 1: Eligibility: Members are eligible to receive dividends after one year upon renewal
Fact 2: 2020 Return: $14.1M was returned to members
Fact 3: Dividend Sharing Ratio: MHP’s 40% dividend ratio is more than 20 times that of industry peers
QUALITY CAREGIVERS PROFIT SHARING PLAN FACTS
Fact 1: Eligibility: Policyholders are eligible for profit sharing after one year*
Fact 2: 2020 Return: 12.5% of premium was returned to policyholders
Fact 3: Profit Sharing Ratio: MLA’s 11% profit sharing ratio is more than three times that of industry peers
Fact 4: Over the past seven years, payouts have increased by 23%
Fact 5: Rate History: Insurance policy rates have decreased by 35%, cumulatively, since 2007
*Payable upon renewal, subject to defined loss experience standards.
MISSION, VISION, AND VALUES
To protect and promote quality healthcare, we are a trusted provider of innovative, comprehensive, fairly-priced, high-quality insurance products and services for hospitals, physicians and other healthcare providers.
To be the preferred, trusted partner to healthcare providers delivering substantially more value than the competition by continually enhancing products and services that allow our customers to better serve their patients and communities.
Values and Ideals Reflected in our Actions
Beneficent – Producing a benefit for others
Collaborative – Working together
Ethical – Being honest; having integrity
Loyal – Being faithful to our Mission
Good Stewards – Being faithful to our Stakeholders
BREACH RESPONSE INSURANCE
ProCon has developed a Cyber Liability program specifically designed for hospitals and leveraged the buying power of the group, resulting in broad coverage with an extremely competitive pricing model. The policies cover a variety of expenses associated with data breaches, including: notification costs, credit monitoring, costs to defend claims by state regulators, fines and penalties, and loss resulting from identity theft.
HSG CHARITABLE FOUNDATION (HSGCF)
HSG EMPLOYEE BENEFITS CONSORTIUM (HSGEBC)
Healthcare Services Group Family of Companies – Missouri’s leading writer of medical professional liability insurance. Formed by and for healthcare providers, we have earned our leadership position and extraordinary customer retention by distinguishing ourselves from competitors for more than 40 years. We do this through consistent and disciplined business plan execution; extraordinary customer service; and expense ratios that are among the lowest in the industry. As a result of these fundamentals we have been able to deliver SO MUCH MORE:
Customers can take comfort in the knowledge that our financial performance has resulted in industry leading surplus ratios that enable us to respond when customers need us most – when they have claims.LEARN MORE
Few companies share profits. HSG has a long history of sharing significant profits with policyholders. In 2019, HSG announced $14.9 million in dividends and profit sharing by MHP and MLA.LEARN MORE
We offer so much more. We are constantly adding products and services that meet customer’s needs. Many of our value-added services are provided free as a customer benefit.LEARN MORE