As a companion to our consultative services, our staff provides 24/7 access to risk management assistance and advice in the event of an adverse outcome. During emergent events, physicians, risk managers and hospital administration are able to contact a Risk Management Consultant.

During normal business hours (8a-4:30p), simply call our home office and request our Risk Management staff.

After normal business hours, call our regular telephone number and our automated telephone system will provide instructions on how to activate the 24/7 Adverse Outcome Hotline. Callers will then be asked to provide a brief description of the event, their name, and telephone number. HSG Risk Management staff will return the call as soon as possible.

To activate the 24/7 Adverse Outcome Hotline:
1-800-234-2297